The most detailed encounter with the Grey Lady occurred in the late 1990s when a night porter working alone witnessed a full-bodied apparition near the function room. He described seeing a woman in grey clothing arranging chairs around tables that had been stacked for cleaning. Thinking a function had been scheduled without his knowledge, he approached to offer assistance, only to watch her fade away before his eyes. The chairs, however, remained arranged exactly as she had placed them. Another compelling account comes from a wedding party using the function room in 2003. Several guests independently reported seeing a woman in old-fashioned grey clothing standing in the doorway, watching the proceedings with what they described as a wistful expression. When the bride's mother approached to invite her in, assuming she was part of the hotel's historical reenactment, the figure simply vanished. Kitchen staff have their own collection of encounters, particularly during early morning prep work. Items left out of place the night before are often found neatly arranged, cutting boards cleaned and stacked, and utensils organised in drawers. One chef reported arriving at 5 AM to find the kitchen almost completely prepared for the day, despite being certain he had left it in disarray the night before. The self-closing door phenomenon has been investigated multiple times, with maintenance staff unable to find any mechanical reason for its behaviour. The door, which leads from a corridor to the kitchen prep area, will slowly but firmly close itself even when wedged open with heavy objects. Local paranormal investigators who visited the hotel in 2008 recorded temperature drops of up to 8 degrees Celsius in areas where the Grey Lady had been sighted, and captured several EVP (Electronic Voice Phenomena) recordings of what sounded like a woman humming a Victorian-era tune.