Charlotte is the primary apparition at Larkfield Priory, a young maidservant whose tragic love affair with a groundsman led to her untimely death in the 18th or 19th century. Pregnant and unmarried - an unforgivable sin in that era - she died either from suicide after losing her baby or from complications following a botched abortion. Her sorrowful sobbing and poltergeist-like activity reflect her ongoing grief and unresolved trauma.

Beyond Charlotte's gentle weeping, guests report encounters with a more disturbing male presence at Hamlet Hotels Maidstone. This restless spirit manifests through oppressive atmospheres, disembodied footsteps, and occasional sounds of distress, possibly connected to the violent history of the 1648 Battle of Maidstone or the county gallows that once stood on nearby Penenden Heath.